PHI MRO Services launches Call PHI to offer ’24/7 maintenance support’
Helicopter maintenance, repair, and overhaul services company PHI MRO Services has launched Call PHI to provide 24/7 access to maintenance support for helicopter operators worldwide.
“Sometimes, during the course of maintaining rotorcraft, maintainers run into a challenge where they could use help. With 75 years of experience, our experts are now available to assist in real-time to help solve those challenges,” said Tom Neumann, president, PHI MRO Services.
A spokesman told Helicopter Investor: “Call PHI was established because we saw a need in the market for a phone line/number that maintenance teams and operators alike can call for help. We’re leveraging technology, such as video calls, to help with remote diagnostics.”
Backed by more than seven decades of experience operating dozens of helicopter models, the PHI MRO Services team can help operators worldwide keep their rotors turning at “affordable pricing”, he said. “Recently, we opened our doors to the helicopter community to provide maintenance solutions and this is one way we can help them when they need it most.” The support line is available by phone at 1-844-4ASKPHI (1-844-427-5744) or online at https://marketing.phihelico.com/callphilive.
In addition to the new Call PHI online/telephone service, the company based in Lafayette, Louisiana offers field teams available for in-person support for those who need additional help in returning their aircraft to service.
PHI MRO Services offers a range of services from routine maintenance to complex modifications and problem solving. “Our philosophy is to provide all helicopter engineers/mechanics with this service during this time of scarcity,” the spokesman told us.